Account Settings
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      How do I delete my Lumin account?

      Delete your Lumin account simply under your Profile Settings.

       

      Delete your account


      Note: Please read these warnings before completing the deactivation of your account

       

      1. Log in to your Lumin account.
      2. Click your account profile icon (top-right of the page). Select Profile Settings
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      3. Click the Delete My Account button at the bottom of the page
        Screen Shot 2022-03-02 at 4.38.18 PM
      4. Enter your password.
      5. Click the red Delete my Account button.

      After confirming the deletion of your account, it will take 3 days for your account to deactivate.

      Note: If you log in to your account within that three days your account will not be deleted

       

       

      NOTE:  If you are a Team or Circle admin, you may have encountered this message in Step 6: 
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      You will need to transfer ownership of the team or organization to another member before deleting your account.  

      To transfer ownership of a Circle before deleting your account, find out how here

      To transfer ownership of a Team before deleting your account, find out how here

       




        Deletion Warnings:

        • We will save your personal data (email/password and document list) for three days after a delete request. Any time within three days of deleting your account, you can log into Lumin and restore your account details and documents.
        • Deleting an account, also deletes all your team chats.  
        • Before deleting your account, back up your personal files to a location outside Lumin and notify your team so they can save any files they need.