Deleting your Lumin account is simply done under your Profile Settings.
Delete your account
Note: Please read these warnings before completing the deactivation of your account.
- Log in to your Lumin account.
- Click on your profile icon (top-right of the page). Select Profile Settings.
- Click the Delete My Account button at the bottom of the page.
- Enter your password to confirm the deletion (If you've signed in using Google or Dropbox, you will not be asked to do this).
- Click the red Deactivate button.
After confirming the deletion of your account, it will take 3 days for your account to deactivate.
NOTES:
- If you log in to your account within those 3 days, your account will not be deleted.
- If you are the owner of a Circle and/or a Team with more than 1 member, the ownership will be transferred to a random user, and an email notifying them of this change will be sent to the user.
Deletion Warnings:
- We will save your personal data (email/password and document list) for 3 days after a delete request. Any time within 3 days of deleting your account, you can log into Lumin and restore your account details and documents.
- Deleting an account also deletes all your team chats.
- Before deleting your account, back up your personal files to a location outside Lumin and notify your team so they can save any files they need.
- If you have a Lumin Sign account and have signed in using your Google account in both Lumin and Lumin Sign, both accounts will be deleted.