How do I delete my Lumin account?

Learn the step-by-step process to permanently delete your Lumin PDF account through your web browser.

 

CAUTION

  • Deleting an account will also delete your team chat.   
  • Before deleting your account, ensure that you back up your personal files to a location outside of Lumin. Additionally, inform your team members so they can save any important files they may need.
  • If you have a Lumin Sign account linked to the same email, both your Lumin and Lumin Sign accounts will be deleted.
  1. Log in to your Lumin account.
  2. From the Lumin home page, click on your profile icon (top right of the page).
  3. Then, select Profile.
  4. Under Account, click Delete my account.
  5. Confirm the request by typing the word ‘DELETE’ using all capital letters.
  6. Then, click Delete.

After you confirm your account deletion, your account and all data stored in Lumin (and Lumin Sign) will be deleted immediately.

NOTE:

  • If you are the owner of a Workspace and/or a Space with more than 1 member, the ownership will be transferred to a random user. An email will be sent to the user notifying them of this change.