Account Settings
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      How do I delete my Lumin account?

      Deleting your Lumin account is simply done under your Profile Settings.

      Delete your account

      Note: Please read these warnings before completing the deactivation of your account.

      1. Log in to your Lumin account.
      2. Click on your profile icon (top-right of the page). Select Profile Settings.

        Screen Shot 2022-03-02 at 4.36.08 PM

      3. Click the Delete My Account button at the bottom of the page.
        Screen Shot 2022-03-02 at 4.38.18 PM
      4. Enter your password to confirm the deletion (If you've signed in using Google or Dropbox, you will not be asked to do this).
      5. Click the red Deactivate button.

      After confirming the deletion of your account, it will take 3 days for your account to deactivate.

      NOTES:

      • If you log in to your account within those 3 days, your account will not be deleted.
      • If you are the owner of a Circle and/or a Team with more than 1 member, the ownership will be transferred to a random user, and an email notifying them of this change will be sent to the user. 

        Deletion Warnings:

        • We will save your personal data (email/password and document list) for 3 days after a delete request. Any time within 3 days of deleting your account, you can log into Lumin and restore your account details and documents.
        • Deleting an account also deletes all your team chats.  
        • Before deleting your account, back up your personal files to a location outside Lumin and notify your team so they can save any files they need.
        • If you have a Lumin Sign account and have signed in using your Google account in both Lumin and Lumin Sign, both accounts will be deleted.