To delete your Lumin account, log in using the web browser and follow these steps.
Delete your account
NOTE: Please read these warnings before completing the deactivation of your account.
- Log in to your Lumin account.
- Click on your profile icon (top right of the page) and select Profile.
- Click the Delete My Account button at the bottom of the page.
- Confirm by typing the word 'DELETE' using all capital letters.
- Then, click Delete .
After you confirm your account deletion, your account and all data stored in Lumin (and Lumin Sign) will be deleted immediately.
NOTE:
- If you are the owner of a Circle and/or a Team with more than 1 member, the ownership will be transferred to a random user, and an email notifying them of this change will be sent to the user.
Deletion Warnings:
- Deleting an account also deletes all your team chats.
- Before deleting your account, back up your personal files to a location outside Lumin and notify your team so they can save any files they need.
- If you have a Lumin Sign account and have signed in using your Google account in both Lumin and Lumin Sign, both accounts will be deleted.