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      How do I delete my Lumin PDF account?

      Delete your Lumin PDF account simply under your Profile Settings.

      Delete your account


      Note: Please read these warnings before completing the deactivation of your account

       

      1. Log in to your Lumin PDF account.
      2. Click your account profile icon (top-right of the page).Account-profile
      3. Click Profile Settings.
      4. Click the Delete My Account button at the bottom of the page
        Delete-account-first-button
      5. Enter your password.
      6. Click the red Delete my Account button.

        Delete-account

      After confirming the deletion of your account, it will take 3 days for your account to deactivate.

      Note: If you log in to your account within that three days your account will not be deleted

       

       

      NOTE:  If you are a team or organization admin, you may have encountered this message in Step 6: 
      Account-delete-fail

      You will need to transfer ownership of the team or organization to another member before deleting your account.  

      To transfer ownership of an Organization before deleting your account, find out how here

      To transfer ownership of a Team before deleting your account, find out how here

       




        Deletion Warnings:

        • We will save your personal data (email/password and document list) for three days after a delete request. Any time within three days of deleting your account, you can log into Lumin and restore your account details and documents.
        • Deleting an account, also deletes all your team chats.  
        • Before deleting your account, back up your personal files to a location outside Lumin PDF and notify your team so they can save any files they need.