How do I reset my account password?

If you've forgotten or misplaced your password, you can perform a password reset to reaccess your account.

If you have a Lumin login:

1. Go to the Lumin Sign-In page.

2. Click Forgot Password.


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3. Enter your email address & select Reset My Password.

4. Log in to your email and follow the reset link.


If you have a Google or Dropbox sign-in:

You cannot reset your password via Lumin. You signed in via a third party (Google or Dropbox) which means your password is the same as your Gmail or Dropbox account. 

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Try signing in again via the third party login.
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Forcing a password reset for your entire Circle:

If you're the Circle Admin, you can force a password reset for your whole Circle. This is something you might want to do once in a while to keep passwords fresh and secure. 

Find out how to force a bulk password reset here.