How do I transfer ownership of an organization?

Organization admins can transfer ownership (admin) to another person. Find out how below.

  1. Log in to Lumin PDF.
  2. Click your Plan account on the top-left of the screen.

    Organizations-account-button
  3. Select an organization from the Your Organizations list. (Or click Manage Organizations, and click View under the required organization.) 

    Account-button-organizations

    The selected organization opens.

  4. Click the Members option (in the left-hand sidebar).

    Organizations-members-option

  5. Click the three dots to the right of the required member.
  6. Click Make Organization Admin.

    Organizations-remove-a-member
  7. Click Transfer Now in the window that appears.
    An email is sent to the new admin person. 
  8. Click Got it in the information window.

    Organizations-admin-transfer-in-progress

NOTE: The new admin person receives an email saying you want to transfer organization ownership (admin) to them.

When they click Confirm, organization admin switches to them. 

A transfer accepted message displays on your screen.

Organizations-ownership-transfer-accepted

    NOTE: If your request is not confirmed within an hour of emailing, the request times out and should be resent.  

    NOTE: When you transfer ownership, you lose Admin permissions and access to the Organization dashboard.