Help Center - Lumin

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Help Center - Lumin

Manage Lumin Account

Account Settings

Manage Lumin Account

Manage your Lumin subscription, update your account & billing settings, and customize your account preferences.

Subscription & Billing

How do I get a refund for my subscription?

How do I delete my card details from my account?

How do I add another doc stack?

What do I do if my document has expired?

How do I increase my document limit?

How do I turn off auto-renewal for the document increase limit?

What happens when I reach my doc stack limit for the month?

How do I cancel my 7 day free trial?

How do I cancel my Lumin Premium subscription?

How do I download my Lumin invoices?

Lumin's cancellation and refund Policy

I did not buy anything from Lumin. Why did I get a charge on my card?

How do I apply a discount code?

What mode of payment methods can I use for my subscription?

Why is my payment overdue?

How do I reactivate my subscription?

How do I keep track of my monthly doc stack limit?

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Account Settings

How to log in to your Lumin account

How do I change Lumin's operating language?

Error Message: Invalid Credentials

How do I change my profile photo?

How do I add a display photo to my Circle?

How do I update my credit card information?

How do I update my email preferences?

How do I delete my Lumin account?

How to log out of your Lumin account

How do I set up a single sign-on (SSO) for my Lumin account?

How do I sign in using my Microsoft account?

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Your Lumin Plan

How do I know what plan my Lumin Circle is on?

What limits do I have on the Lumin Free plan?

Does Lumin offer discounts?

How do I upgrade my plan to Lumin Premium?

How do I get in touch with the customer support team?

What is the largest file I can upload in Lumin?

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