Subscription & Billing
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      How do I cancel my 7 day free trial?

      Cancel your Lumin 7 day free trial by following these easy steps.

      • The free trial gives you access to all of Lumin's Premium features for 7 days.
      • Canceling your free trial will downgrade your account to the free plan.
      • Ensure you download any documents you need before canceling the free trial subscription. 
      • Once canceled, free trials cannot be reactivated.

      NOTE: You cannot cancel your free trial using the mobile app, you will need to log into the web version using your mobile device's web browser i.e. Safari or Google Chrome.

      To cancel the trial:


      1. Log in to your Lumin account.
      2. Click your account profile icon (top-right of the page).
      3. Then, select Billing.
      4. Choose the workspace with premium features that you wish to cancel the subscription for, and then click on the option to Cancel Plan.



      5. Click Confirm.


      NOTE:

      The Circle will be downgraded to a free Lumin account with limited document stack, and editing tools.

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