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How do I cancel my 7 day free trial?

This guide provides step-by-step instructions on how to cancel your Lumin PDF free trial to avoid unwanted charges and downgrade your account to the free plan.

  • The free trial gives you access to all of Lumin's Premium features for 7 days.
  • Canceling your free trial will downgrade your account to the free plan. 
  • Ensure you download any necessary documents before canceling your free trial subscription. 
  • Once canceled, free trials cannot be reactivated.

To cancel the trial:

  1. Log in to your Lumin account.
  2. From the Lumin home page, click your account profile icon (top-right of the page).
  3. Then, select Billing.
  4. In the Billing tab under Subscription, you’ll see the active subscriptions for your Workspace. 
  5. Find PDF (Trialing), click Manage. Cancel Trial
  6. Then, click the option to Cancel subscription. 
    Cancel Trial - Cancel
  7. Click Continue to cancel. Canceling a free trial will immediately revoke the Workspace's access to premium features. Continue to cancel
  8. Finally, follow the prompts and then confirm by clicking Cancel my subscription.

NOTE: The Workspace will be downgraded to a free Lumin account with limited document stack and editing tools.

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