Subscription & Billing
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      How do I cancel my 7 day free trial?

      This guide provides step-by-step instructions on how to cancel your Lumin PDF free trial to avoid unwanted charges and downgrade your account to the free plan.

      • The free trial gives you access to all of Lumin's Premium features for 7 days.
      • Canceling your free trial will downgrade your account to the free plan.
      • Ensure you download any necessary documents before canceling your free trial subscription. 
      • Once canceled, free trials cannot be reactivated.

      NOTE: You cannot cancel your free trial using the mobile app; you will need to log in to the web version using your mobile device’s web browser, such as Safari or Google Chrome.

      To cancel the trial:

      1. Log in to your Lumin account.
      2. From the Lumin home page, click your account profile icon (top-right of the page).
      3. Then, select Billing.
      4. Then, click the option to Cancel Plan.

      5. Finally, follow the prompts and then confirm by clicking Cancel my subscription.

      NOTE: The Workspace will be downgraded to a free Lumin account with limited document stack and editing tools.

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