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      How do I get my Lumin Sign Certificate of Completion?

      Learn how to access and download your Certificate of Completion after signing a document with Lumin Sign

      What is a Certificate of Completion?

      In our rapidly evolving digital landscape, safeguarding the integrity and authenticity of your documents is more important than ever! Whether it’s a contract, a legal agreement, or an essential internal memo, understanding who signed it, when, and where is vital. That’s where the invaluable Certificate of Completion comes into play, especially within eSignature platforms like Lumin Sign.

      Think of the Certificate of Completion as your document’s ultimate audit trail! It offers a thorough record of all significant events during the signing process. This isn’t merely a confirmation of a signature; it provides a rich history of the entire signing journey. Embracing this tool enhances your document’s reliability and your peace of mind!

      Starting February 12, 2025, the Certificate of Completion feature will be available on all Lumin Sign plans. After 30 days, users on the free plan will be required to upgrade to the Pro plan to access this feature. 

      What is included in a Lumin Sign Certificate of Completion? 

      Lumin Sign's Certificate of Completion includes the following:

      • Lumin Sign Document ID
      • Lumin Sign Document name
      • Document Status
      • Document history:
        • Signer(s) email, IP address, location
        • Timestamps; when it was sent, viewed, and signed
      • Document approved date and time

      NOTE: Only documents sent after the February 12, 2025 will have a Certificate of Completion available.

      How do I get my Lumin Sign Certificate of Completion? 

      1. Open the approved document. 
      2. Click the Download button. 
      3. Then, select the files you’d like to download: 
        1. Document – is pre-selected, ensuring that you will download all pages of your finalized document.
        2. Certificate of Completion – When selected, an additional page will be downloaded containing a record of all significant events that occurred during the signing process of the approved document.
      4. Select the checkbox next to Certificate of Completion, then click the Download button. 
      5. Your document – along with its Certificate of Completion, will then be downloaded separately to your device. 

      TIP: To combine both documents, simply upload them to Lumin and utilize the Merge tool for a seamless integration.