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How do I cancel my Workspace’s plan?

Learn the simple steps to cancel your Lumin Workspace plan and what happens to your account after cancellation.

NOTE: Only Workspace Owners and Admins can cancel a Workspace plan.

  1. Log in to your Lumin account. 
  2. From the Lumin home page, click your profile icon located in the top right corner. 
  3. Then, select Billing.
  4. In the Billing tab under Subscription, you’ll see the active subscriptions for your Workspace. 
  5. Click Manage next to the product you wish to cancel.Cancel - new
  6. Next, select Cancel Subscription.

    Cancel
  7. Follow the prompts on the screen, then finally, click Cancel my subscription.

NOTE: Once canceled, your Workspace can continue to use Lumin's premium features until the end of the current billing cycle. After the billing period has ended, your Workspace will revert to a Free plan. You can compare Lumin plans here.